These Terms & Conditions ("Terms") govern your access to and use of https://www.lordayurveda.com ("Site") and the services we provide (collectively, "Services"). By using the Site or services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use the Site or our services.
1. Definitions
- "User", "you", "your" " A visitor or customer using the Site.
- "We", "our", "us" " Refers to Lord Ayurveda.
- "Products" " Goods, supplements, herbal items sold on the Site.
- "Order" " A request to purchase Products through the Site.
2. Eligibility
You must be at least 18 years old and legally able to enter contracts to use our Services. By using the Site, you confirm that you meet these criteria.
3. Account & Registration
- You may need to register to place orders.
- You agree to provide accurate and complete information.
- You are responsible for keeping your account secure.
- Notify us immediately of unauthorized use.
4. Orders & Payment
- Orders are subject to acceptance.
- We may cancel/refuse orders (e.g. errors, unavailability).
- Payments must be made via accepted methods (credit card, UPI, etc.).
- All prices are in INR and include applicable taxes unless stated.
5. Delivery & Shipping
- Delivery timelines are estimates.
- Risk transfers to you once items are handed to the carrier.
- Inspect deliveries promptly and report issues.
- Refer to our Return & Refund Policy for replacements.
6. Returns, Refunds & Cancellations
- Returns allowed within [X days] if products are unused and in original packaging.
- Refunds will be processed to the original payment method.
- Orders can be cancelled before dispatch; post-dispatch cancellation may not be possible.
7. Use of the Site
You agree not to:
- Break any laws.
- Use the site for fraud or harm.
- Interfere with the site"s function or security.
- Access unauthorized accounts or data.
- Scrape or mine data without consent.
- Use our branding without written permission.
8. Intellectual Property
All content on the Site (text, logos, images, code) is owned or licensed by us. You may not reuse or reproduce any part without our written permission.
9. Disclaimers & Limitation of Liability
- We provide the Site and Products "as is" and without warranties.
- We do not guarantee uninterrupted or error-free access.
- We are not liable for damages beyond the amount paid for a Product.
10. Indemnification
You agree to indemnify and hold us harmless from claims, losses, and liabilities arising from your misuse of the Site or violation of these Terms.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Disputes shall be resolved through arbitration or courts located in Phagwara, Punjab, unless otherwise agreed.
12. Severability & Waiver
If any part of these Terms is held invalid, the rest remains in effect. Our failure to enforce a right is not a waiver of that right.
13. Changes to Terms
We may update these Terms. Changes will be posted with a new "Last Updated" date. Continued use means you accept the updated Terms.
14. Contact Information
If you have any questions or need support, contact us:
