1. Introduction

Lord Ayurveda (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lordayurveda.com/ (“the Site”) and use our services.

By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information:

• Name
• Email address
• Postal address
• Phone number
• Payment information (e.g., credit card, UPI, bank account details)
• Any other data you voluntarily provide

b) Non‑Personal / Usage Information:

• IP address
• Browser type, version
• Operating system
• Device type
• Referring URLs
• Pages visited, time spent, clickstream data
• Cookies, tracking technologies

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process orders, payments, refunds
• To send confirmations, invoices, updates, alerts
• To respond to inquiries, comments, support requests
• To enforce terms, protect rights and safety
• To monitor usage and optimize experience
• To send promotional materials (if opted-in)

4. Legal Basis for Processing

If applicable, we process data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests (unless outweighed by your rights)

5. Cookies & Similar Technologies

We use cookies and related technologies to:

• Recognize your device
• Remember preferences
• Analyze site usage
• Provide features like shopping cart

You can manage or disable cookies in your browser settings.

6. Disclosure of Your Information

We may share your information with:

• Service providers, vendors, contractors
• Affiliates or business partners
• Legal or regulatory authorities
• Successors in case of merger, acquisition, or asset sale

We do not sell your personal data for third-party marketing without your consent.

7. Data Security

We implement safeguards to protect your data. However, no online method is 100% secure.

8. Data Retention

We retain your data as long as needed for stated purposes and legal compliance.

9. International Transfers

If your data is transferred internationally, we ensure adequate protection in line with laws.

10. Children’s Privacy

We do not knowingly collect data from children under 13. Contact us if you believe a child has submitted data.

11. Your Rights

Depending on your location, you may have rights to:

• Access, correct, delete your data
• Restrict or object to processing
• Withdraw consent
• Data portability

To exercise these rights, contact us below.

12. Third‑Party Links

Our Site may link to external websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this policy. Changes will be noted by the “Last Updated” date. Continued use of the Site means acceptance of changes.

14. Contact Us

If you have questions or concerns, contact us:

• Lord Ayurveda
• Email: lordayurveda260@gmail.com
• Address: Akali Market, Khera Road, Phagwara